frequently asked questions

Why don’t you clean on the same day as collection day?

trash pickup may be later in the evening and due to routing, we may not be able to schedule your stop before the end of the day. Cleaning the next day allows us to start cleaning in the morning. 

Do I need to be home when you clean my trash cans?

No, you do not need to be home. We will notify you the day before your cleaning day and send you a text message letting you know when we are on the way. As long as your cans are on the curb and trash free you don’t need to do anything else.

What if I need to reschedule my cleaning?

If you need to reschedule, contact us and we can move your cleaning day to the next day or next time we are in your area.

What if I have garbage in my can on cleaning day?

If you have garbage in your trashcan on cleaning day, please remove it before the trash can cleaners arrives. We also ask that you dump any excess grass clippings if they are stuck in the bin.

How often should i clean my trash can?

We offer monthly, bi-monthly, quarterly, and one-time trash can cleaning options. For best results, we recommend monthly trash bin cleaning.

Can I rotate bins?

We don't have a bin minimum. Rotating of the bins is permitted.  You may add additional bins to your account at anytime. 

How do i pay?

We will send you an invoice after your cleaning and Accept cash, credit card, ACH.